Support engineer (jira), Dubna

з/п не указана

Вакансия в архиве

Работодатель, вероятно, уже нашел нужного кандидата и больше не принимает отклики на эту вакансию

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Требуемый опыт работы: 1–3 года

Полная занятость, полный день

RESPONSIBILITIES

Strong user support
Sofisticated Data Export
Constant communication between distributed support engineers, system developers and business users
Release & Deployment management: Deploy and coordinate releases, patches/fixes/configuration changes
Finding and fixing problems in the application
Interaction with development team
Changing configuration of JIRA
Access permissions control
Experience in training for users
Contribution to incidents knowledge base

Measuring the quality of end-user support.
Improving the quality of end-user support.

SKILLS

MUST

English: Pre-intermediate

Strong SQL
- Experience in databases and queries, especially in MySQL
- database administration basics (MySQL preferred)

Experience in a user support
(please send detailed description for each level)
L1, L2, is must
L3 is a plus

UNIX (Debian or Ubuntu) - advanced user
- installing
- network services configuration
- system configration / volumes management etc
- monitoring

TomCat/Apache/JVM administration, 0,5+years

JIRA Administration and configuration

Soft Skills:
- Analytical mind
- Organizational experience
- Good communications

NICE TO HAVE

- knowledge of build automation tools
- Basics of Programming (Java, C#, C++, Shell Scripts)
- Web (HTML, XML, JavaScript, REST)

LANGUAGES

  • English: Pre-intermediate

Вакансия опубликована 8 июля 2019 в Дубне

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